The Case for Quality Maintenance

When factory warranties and vehicle payments have ended, most modem vehicles are in great shape and finally giving you your monies worth, yet many people sign up for another round of new car payments or purchase extended warranties out of the fear and uncertainty of driving their present vehicle. A new car purchase is one of the poorest investments a person can make from a depreciation standpoint alone, and extended warranties (paid for upfront) are further profit centers for car dealers, full of disclaimers, exclusions, conditions, deductibles and claim inspections for a finite period of time. Most modem day vehicles can give reliable service and excellent transportation value well past the 200,000 mile mark by following the factory maintenance schedule in the owner’s manual. In addition, the careful attention to “wear out” items such as tires, brakes and all of those “inspect” items that don’t have any suggested or listed replacement intervals can prevent an unexpected breakdown.

Following a vehicle’s service schedule is usually straightforward and follows recommendations for normal service or severe service. Around 2005, the Automotive Maintenance and Repair Association (AMRA) developed Uniform Maintenance Service Recommendations (UMSR) for brake fluid, engine chemical decarburizations and contaminated oil system service. Some of these recommendations related to new problems and were meant to help repair shops address the concerns of consumers who had received different opinions from shops or their owner’s manuals. Some service providers were accused of inappropriately recommending maintenance service because the manufacturer did not require them to keep the warranty in effect. The AMRA became concerned with recommendations for power steering fluid, suspension parts, batteries and a host of new things as technical changes in the automobile occurred. These recommendations related to folks who wanted to keep a car more than 200,000 miles without major component replacement and are the basis for what Dave Mays Automotive suggests to its customers based on how they use the vehicle and to keep it for the long run.

The impression that car owners’ warranty rights would be jeopardized if they used “aftermarket” parts confuses car owners as to their ability to choose where and with what parts their vehicle is serviced and still protect their new vehicle warranties. The Magnuson-Moss Warranty Act states that it is illegal for manufactures or dealers to claim that a consumer warranty is void or to deny the warranty coverage simply because someone other than the dealer provided services. An independent technician, a retail chain shop or even the car owner can do routine maintenance and repairs on their vehicle without jeopardizing their new car warranty.

Remember the Federal Magnuson-Moss statute states that automobile manufacturers and dealers are prohibited from conditioning warranties on the use of the manufacturers’ products or services. Dave Mays Automotive can perform any and all of your factory scheduled maintenance and service items during the first 36,000 miles and well into the future. For vehicles that begin the BG Service protection plan before 36,000 miles repeating them every 30,000 miles thereafter will be covered as follows for as long as you own your vehicle.

(0-36,000 miles / 0-60,000 km initial service)

  • Engine or engine & fuel shall not exceed $4,000.00
  • Automatic Transmission shall not exceed $2,000.00
  • Front Differential shall not exceed $4,000.00
  • Rear Differential shall not exceed $4,000.00
  • Transfer Case shall not exceed $4,000.00
  • Manual Transmission shall not exceed $4,000.00
  • Manual Transaxle shall not exceed $4,000.00
  • Power Steering shall not exceed $4,000.00
  • Cooling System shall not exceed $4,000.00
  • Brake System shall not exceed $4,000.00

Protection warranty is also available for vehicles that begin the protection plan services between 36,000 and 70,000 miles but at 1/2 the coverage payout for each fluid system. The “priority reminders” for the “manufacture warranty replacement programs” is when the 3 year, 36,000 miles factory warranty runs out are at a cost to the customer for specific failures. The BG Protection plan promotes proper maintenance and warranties major systems as long as the customer owns the vehicle.

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New Cars   Quality Maintenance   New Technology Services